Week 2: Training, Workflow, & Integration

New Designer Onboarding Training Guide

Last updated: June 12, 2025

OBJECTIVE | WEEK 1 | QUESTIONS | FEEDBACK | OUTCOME | ACTION | NEXT STEPS

Day 6-8: Workflow and Responsibilities

1. Design Schedule Coverage

   • Understand the team’s time zone distribution and which designer is available during specific times of the day.

   • Review schedules to ensure 24/7 coverage and identify primary contacts for each time slot.

2. Design Queues & Priorities

   • Learn that each designer owns a specific design service but is cross-trained to support others during out-of-office (OOO) periods.

   • Understand prioritization criteria for design tasks.

   • Practice managing queues with mock tickets, including OOO handoffs.

3. Hands-On Practice

   • Start working on low-complexity design tickets under Ryan’s supervision.

   • Apply learnings from the knowledge base and templates.

Day 9-10: Training and Integration Schedule Onboarded Training with Team Members (1-Hour Sessions Each):

1. Designers:

   • Stefan: Training on 0. Vectorized Logos and 4.0. Apparel Collection via eCom (1 hour).

   • Emman: Training on 2. Team Store (1 hour).

   • Elena: Training on 3. Uniforms and grading techniques (1 hour).

   • Ryan (Design Lead): Training on 4.1. Custom Apparel Collection via Design, 5. Signature Pro Hat, 6. Signature Duffle Bag, 9. Signature Event Branding (1 hour).

   • E.A. (Senior Designer): Final review of training, covering missed topics and answering questions (1 hour).

2. Cross-Functional Team:

   • Alex (CX): Training on Design Ticket Management (1 hour).

   • Patty (eCom Lead): eCommerce design requirements (1 hour).

   • Kacy, Lex, Sydney (Account Managers): Client communication and expectation setting (1 hour, combined session).

   • Kelcy (Ops): Operational workflows and logistics (1 hour).