---
title: Account Manager | Help Center
description: "Account Management: Best Practices and Resources"
---

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[![Signature Athletics Logo](https://help.signaturelocker.com/hs-fs/hubfs/Signature%20Athletics%20Logo.png?width=200&height=64&name=Signature%20Athletics%20Logo.png)](https://help.signaturelocker.com/migration/support)

- [SALES](https://help.signaturelocker.com/migration/support/sales)
- [ACCOUNT MANAGER](https://help.signaturelocker.com/migration/support/account-manager)
- [TICKET MANAGEMENT](https://help.signaturelocker.com/migration/support/ticket-management)
- [DESIGN](https://help.signaturelocker.com/migration/support/design-team)
  
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    - [TEAM](https://help.signaturelocker.com/migration/support/design-team#main-content)
    - [CREATIVE](https://help.signaturelocker.com/migration/support/design-creative#main-content)
- [ECOM](https://help.signaturelocker.com/migration/support/ecom)
- [OPS](https://help.signaturelocker.com/migration/support/ops)
- [MARKETING](https://help.signaturelocker.com/migration/support/marketing)

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- [SALES](https://help.signaturelocker.com/migration/support/sales)
- [ACCOUNT MANAGER](https://help.signaturelocker.com/migration/support/account-manager)
- [TICKET MANAGEMENT](https://help.signaturelocker.com/migration/support/ticket-management)
- [DESIGN](https://help.signaturelocker.com/migration/support/design-team)
  
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    - [TEAM](https://help.signaturelocker.com/migration/support/design-team#main-content)
    - [CREATIVE](https://help.signaturelocker.com/migration/support/design-creative#main-content)
- [ECOM](https://help.signaturelocker.com/migration/support/ecom)
- [OPS](https://help.signaturelocker.com/migration/support/ops)
- [MARKETING](https://help.signaturelocker.com/migration/support/marketing)
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1. [Help Center](https://help.signaturelocker.com/support)
2. [Account Manager](https://help.signaturelocker.com/support/account-manager)

# Account Manager

 Account Management: Best Practices and Resources

## General Knowledge

- [Revision Dashboard & Proof Analyzer: How It Works and How to Use It](https://help.signaturelocker.com/support/revision-dashboard-proof-analyzer-how-it-works-and-how-to-use-it)
- [Factory & Production Timelines Overview](https://help.signaturelocker.com/support/factory-production-timelines-overview)
- [Understanding Sales Metrics & Scorecard](https://help.signaturelocker.com/support/understanding-sales-metrics-scorecard)

## HubSpot (Client Facing)

- [HubSpot: How to Use Snippets (Cold Outreach)](https://help.signaturelocker.com/support/hubspot-how-to-use-snippets-touch-point-process-)

## HubSpot (Internal)

- [HubSpot: How to Submit a Ticket (Off Menu)](https://help.signaturelocker.com/support/hubspot-how-to-submit-an-how-to-submit-an-off-menu-ticket)
- [Nomenclature for Team Design Request Tickets](https://help.signaturelocker.com/support/nomenclature-for-team-design-request-tickets)
- [HubSpot: How to Submit a Design Ticket (On Menu)](https://help.signaturelocker.com/support/hubspot-how-to-submit-a-design-ticket-on-menu)
- [HubSpot: How to Process an Order Update](https://help.signaturelocker.com/support/h)
- [HubSpot: How to Process an Order Update (Part II)](https://help.signaturelocker.com/support/hubspot-how-to-process-an-order-update-part-ii)

## Shopify

- [Shopify: How to Schedule an Automated Program Director Report](https://help.signaturelocker.com/support/shopify-how-to-schedule-an-program-director-report)
- [Shopify: How to Generate a Program Director Report](https://help.signaturelocker.com/support/running-a-program-director-report-in-shopify)
- [Shopify Invoicing Comprehensive Overview](https://help.signaturelocker.com/support/shopify-invoicing-comprehensive-overview)

## ZiFlow

- [Account Management: Ziflow Error Log and Tagging](https://help.signaturelocker.com/support/ziflow-error-log-sop-0)
- [ZiFlow: Comprehensive Overview](https://help.signaturelocker.com/support/ziflow-comprehensive-overview)
- [How to Request A Color Update When the Proof is in Production](https://help.signaturelocker.com/support/how-to-request-a-color-update-when-the-proof-is-in-production)

## SKU Sheets

- [Generating SKU Sheets](https://help.signaturelocker.com/support/sku-sheet-creation)
- [SKU QC Tool](https://help.signaturelocker.com/support/s)
- [Sales Program ID Sheet](https://help.signaturelocker.com/support/sales-program-id-sheet)

## Off Menu Items

- [Off Menu Screen Print Pricing Calculator](https://help.signaturelocker.com/support/how-to-price-off-menu-products-screen-printing)
- [Creating Off Menu Team Store Tickets](https://help.signaturelocker.com/support/creating-off-menu-team-store-tickets)
- [How to Request Cap America Hat Mockups](https://help.signaturelocker.com/support/how-to-request-capamerica-hat-mockups)
- [How to Price Off Menu Products](https://help.signaturelocker.com/support/how-to-price-off-menu-products)
- [Off Menu Product Selection](https://help.signaturelocker.com/support/off-menu-product-selection)

## Bulk Orders

- [Tracking Order Status in AthleTech](https://help.signaturelocker.com/support/tracking-order-status-in-athletech)

## Resources

- [How To Use Your Personalized Kick-Off Call Redirect URL \[ BOLD Form Integration \]](https://help.signaturelocker.com/support/how-to-create-use-your-personalized-kick-off-call-redirect-url)
- [Intelligent SKU Nomenclature](https://help.signaturelocker.com/support/intelligent-sku-nomenclature)
- [Product Pricing List](https://help.signaturelocker.com/support/product-pricing-list)

- [Sales](https://help.signaturelocker.com/support/sales#main-content)

    - [Tools & Resources](https://help.signaturelocker.com/support/sales#tools-resources)
    - [SOP's](https://help.signaturelocker.com/support/sales#sops)
    - [Product Training](https://help.signaturelocker.com/support/sales#product-training)
    - [HubSpot Tickets](https://help.signaturelocker.com/support/sales#hubspot-tickets)
- [Account Manager](https://help.signaturelocker.com/support/account-manager#main-content)

    - [General Knowledge](https://help.signaturelocker.com/support/account-manager#general-knowledge)
    - [HubSpot (Client Facing)](https://help.signaturelocker.com/support/account-manager#hubspot-client-facing)
    - [HubSpot (Internal)](https://help.signaturelocker.com/support/account-manager#hubspot-internal)
    - [Shopify](https://help.signaturelocker.com/support/account-manager#shopify)
    - [ZiFlow](https://help.signaturelocker.com/support/account-manager#ziflow)
    - [SKU Sheets](https://help.signaturelocker.com/support/account-manager#sku-sheets)
    - [Off Menu Items](https://help.signaturelocker.com/support/account-manager#off-menu-items)
    - [Bulk Orders](https://help.signaturelocker.com/support/account-manager#bulk-orders)
    - [Resources](https://help.signaturelocker.com/support/account-manager#resources)
- [Ticket Management](https://help.signaturelocker.com/support/ticket-management#main-content)

    - [Resources](https://help.signaturelocker.com/support/ticket-management#resources)
    - [HubSpot Ticket](https://help.signaturelocker.com/support/ticket-management#hubspot-ticket)
    - [HubSpot Tasks](https://help.signaturelocker.com/support/ticket-management#hubspot-tasks)
    - [Ziflow](https://help.signaturelocker.com/support/ticket-management#ziflow)
- [Design | Team](https://help.signaturelocker.com/support/design-team#main-content)

    - [Design Rules by Sport](https://help.signaturelocker.com/support/design-team#design-rules-by-sport)
    - [Adobe CC Libraries](https://help.signaturelocker.com/support/design-team#adobe-cc-libraries)
    - [0. Vectorized Logos](https://help.signaturelocker.com/support/design-team#0-vectorized-logos)
    - [2. Team Store](https://help.signaturelocker.com/support/design-team#2-team-store)
    - [3. Uniforms](https://help.signaturelocker.com/support/design-team#3-uniforms)
    - [4. Off-Menu | Apparel Collection](https://help.signaturelocker.com/support/design-team#4-off-menu-apparel-collection)
    - [Resources](https://help.signaturelocker.com/support/design-team#resources)
    - [Onboarding](https://help.signaturelocker.com/support/design-team#onboarding)
- [Design | Creative](https://help.signaturelocker.com/support/design-creative#main-content)

    - [SOP](https://help.signaturelocker.com/support/design-creative#sop)
    - [Media](https://help.signaturelocker.com/support/design-creative#media)
- [Design | Masters](https://help.signaturelocker.com/support/design-masters#main-content)

    - [Training & Tutorials](https://help.signaturelocker.com/support/design-masters#training-tutorials)
    - [Building 1Ds](https://help.signaturelocker.com/support/design-masters#building-1ds)
    - [Building 2Ds](https://help.signaturelocker.com/support/design-masters#building-2ds)
    - [Building 3Ds](https://help.signaturelocker.com/support/design-masters#building-3ds)
    - [0. Vectorized Logos](https://help.signaturelocker.com/support/design-masters#0-vectorized-logos)
    - [2. Team Store](https://help.signaturelocker.com/support/design-masters#2-team-store)
    - [3. Uniforms](https://help.signaturelocker.com/support/design-masters#3-uniforms)
    - [6. Signature Duffle Bag](https://help.signaturelocker.com/support/design-masters#6-signature-duffle-bag)
- [eCom](https://help.signaturelocker.com/support/ecom#main-content)

    - [On-Boarding](https://help.signaturelocker.com/support/ecom#on-boarding)
    - [Team Store Builds](https://help.signaturelocker.com/support/ecom#team-store-builds)
    - [Sizing & Size Charts](https://help.signaturelocker.com/support/ecom#sizing-size-charts)
    - [2. Team Store](https://help.signaturelocker.com/support/ecom#2-team-store)
    - [Ziflow](https://help.signaturelocker.com/support/ecom#ziflow)
    - [Off-Menu | Apparel Collection](https://help.signaturelocker.com/support/ecom#off-menu-apparel-collection)
    - [SPP Kick-Back](https://help.signaturelocker.com/support/ecom#spp-kick-back)
- [Ops](https://help.signaturelocker.com/support/ops#main-content)

    - [Ziflow](https://help.signaturelocker.com/support/ops#ziflow)
    - [Production](https://help.signaturelocker.com/support/ops#production)
- [Marketing](https://help.signaturelocker.com/support/marketing#main-content)

    - [E-mail](https://help.signaturelocker.com/support/marketing#e-mail)
    - [Social Media](https://help.signaturelocker.com/support/marketing#social-media)
- [HubSpot](https://help.signaturelocker.com/support/hubspot#main-content)

    - [Process Updates](https://help.signaturelocker.com/support/hubspot#process-updates)
    - [Deals](https://help.signaturelocker.com/support/hubspot#deals)
    - [Tickets](https://help.signaturelocker.com/support/hubspot#tickets)
    - [Tasks](https://help.signaturelocker.com/support/hubspot#tasks)
- [Ziflow](https://help.signaturelocker.com/support/ziflow#main-content)

    - [Process Updates](https://help.signaturelocker.com/support/ziflow#process-updates)
    - [Tips & Tricks](https://help.signaturelocker.com/support/ziflow#tips-tricks)
    - [0. Vectorized Logos](https://help.signaturelocker.com/support/ziflow#0-vectorized-logos)
    - [3. Uniforms](https://help.signaturelocker.com/support/ziflow#3-uniforms)
    - [4. Off-Menu](https://help.signaturelocker.com/support/ziflow#4-off-menu)
    - [Troubleshooting](https://help.signaturelocker.com/support/ziflow#troubleshooting)
- [Google Drive](https://help.signaturelocker.com/support/google-drive#main-content)

    - [Tech & Systems](https://help.signaturelocker.com/support/google-drive#tech-systems)
    - [Process Updates](https://help.signaturelocker.com/support/google-drive#process-updates)
- [Slack](https://help.signaturelocker.com/support/slack#main-content)

    - [Lists](https://help.signaturelocker.com/support/slack#lists)
    - [Design](https://help.signaturelocker.com/support/slack#design)
- [Resources](https://help.signaturelocker.com/support/resources#main-content)

    - [Assets](https://help.signaturelocker.com/support/resources#assets)
    - [Policies & Procedures](https://help.signaturelocker.com/support/resources#policies-procedures)
    - [Signature Communication Policy](https://help.signaturelocker.com/support/resources#signature-communication-policy)
    - [Trackers](https://help.signaturelocker.com/support/resources#trackers)
- [Glossy & Terms](https://help.signaturelocker.com/support/glossy-terms#main-content)

    - [F](https://help.signaturelocker.com/support/glossy-terms#f)

- [SALES](https://help.signaturelocker.com/migration/support/sales)
- [ACCOUNT MANAGER](https://help.signaturelocker.com/migration/support/account-manager)
- [TICKET MANAGEMENT](https://help.signaturelocker.com/migration/support/ticket-management)
- [DESIGN](https://help.signaturelocker.com/migration/support/design-team)
- [ECOM](https://help.signaturelocker.com/migration/support/ecom)
- [OPS](https://help.signaturelocker.com/migration/support/ops)
- [MARKETING](https://help.signaturelocker.com/migration/support/marketing)

[![Chill listening crop-3](https://help.signaturelocker.com/hs-fs/hubfs/Signature%20Athletics%20Logo.png?width=150&height=48&name=Signature%20Athletics%20Logo.png "Chill listening crop-3")](https://help.signaturelocker.com/migration/support)

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