---
title: How to Manually Enroll Tickets when Tasks Automation Fails
description: How to Manually Enroll Tickets when Tasks Automation Fails
---

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# How to Manually Enroll Tickets when Tasks Automation Fails

## Effective as of November 18, 2024

---

Last updated: November 18, 2024

| ![](https://help.signaturelocker.com/hs-fs/hubfs/Screenshot%202024-11-18%20at%2010-45-01%E2%80%AFAM-png.png?width=688&height=434&name=Screenshot%202024-11-18%20at%2010-45-01%E2%80%AFAM-png.png) | ![](https://help.signaturelocker.com/hs-fs/hubfs/Screenshot%202024-11-18%20at%2011-21-04%E2%80%AFAM-png.png?width=688&height=1028&name=Screenshot%202024-11-18%20at%2011-21-04%E2%80%AFAM-png.png) |
| --- | --- |

*Source: [0067|AYL|24-4 — 16437925250 — Signature Tent Banner 2' x 8'](https://app.hubspot.com/contacts/4496027/record/0-5/16437925250)*

---

1. Go to **Workflows**![](https://help.signaturelocker.com/hs-fs/hubfs/Screenshot%202024-11-18%20at%2010-50-25%E2%80%AFAM-png-1.png?width=688&height=123&name=Screenshot%202024-11-18%20at%2010-50-25%E2%80%AFAM-png-1.png)
2. Go to **Team Design Request**![](https://help.signaturelocker.com/hs-fs/hubfs/Screenshot%202024-11-18%20at%2010-50-25%E2%80%AFAM-png-3.png?width=688&height=179&name=Screenshot%202024-11-18%20at%2010-50-25%E2%80%AFAM-png-3.png)
3. Click on the **Enroll** Button in the top Right Corner![](https://help.signaturelocker.com/hs-fs/hubfs/Screenshot%202024-11-18%20at%2010-50-53%E2%80%AFAM-png-1.png?width=688&height=96&name=Screenshot%202024-11-18%20at%2010-50-53%E2%80%AFAM-png-1.png)
4. Select the **Individual Tickets**  
   ![](https://help.signaturelocker.com/hs-fs/hubfs/Screenshot%202024-11-18%20at%2011-38-44%E2%80%AFAM-png.png?width=688&height=321&name=Screenshot%202024-11-18%20at%2011-38-44%E2%80%AFAM-png.png)
5. Enter the **Ticket ID** Number  
   ![](https://help.signaturelocker.com/hs-fs/hubfs/Screenshot%202024-11-18%20at%2011-39-01%E2%80%AFAM-png.png?width=688&height=151&name=Screenshot%202024-11-18%20at%2011-39-01%E2%80%AFAM-png.png)
6. **Check the Ticket(s)** you would like to Enroll![](https://help.signaturelocker.com/hs-fs/hubfs/Screenshot%202024-11-18%20at%2011-39-21%E2%80%AFAM-png.png?width=1288&height=224&name=Screenshot%202024-11-18%20at%2011-39-21%E2%80%AFAM-png.png)
7. Click the Orange **Enroll** Button![](https://help.signaturelocker.com/hs-fs/hubfs/Screenshot%202024-11-18%20at%2011-39-35%E2%80%AFAM-png.png?width=1268&height=272&name=Screenshot%202024-11-18%20at%2011-39-35%E2%80%AFAM-png.png)
8. Enrollment Notification![](https://help.signaturelocker.com/hs-fs/hubfs/Screenshot%202024-11-18%20at%2011-45-16%E2%80%AFAM-png.png?width=1226&height=270&name=Screenshot%202024-11-18%20at%2011-45-16%E2%80%AFAM-png.png)
9. **Click the Ticket** to check its Enrollment Status![](https://help.signaturelocker.com/hs-fs/hubfs/Screenshot%202024-11-18%20at%2010-51-48%E2%80%AFAM-png-1.png?width=4342&height=1314&name=Screenshot%202024-11-18%20at%2010-51-48%E2%80%AFAM-png-1.png)
10. **Verify** the Ticket has been Enrolled ![](https://help.signaturelocker.com/hs-fs/hubfs/Screenshot%202024-11-18%20at%2010-51-55%E2%80%AFAM-png-1.png?width=4342&height=2401&name=Screenshot%202024-11-18%20at%2010-51-55%E2%80%AFAM-png-1.png)
11. **Refresh** Page![](https://help.signaturelocker.com/hs-fs/hubfs/Screenshot%202024-11-18%20at%2010-52-00%E2%80%AFAM-png-1.png?width=4240&height=2711&name=Screenshot%202024-11-18%20at%2010-52-00%E2%80%AFAM-png-1.png)
12. ***Congratulations*** You Have Successfully Manually Enrolled this Ticket's Task!![](https://help.signaturelocker.com/hs-fs/hubfs/Screenshot%202024-11-18%20at%2010-52-13%E2%80%AFAM-png-1.png?width=4240&height=1866&name=Screenshot%202024-11-18%20at%2010-52-13%E2%80%AFAM-png-1.png)
13. Done!

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